Every missed call is a job for the next shop on Google.

No, only the ones you miss. Your phone rings first, every time. SpareCall picks up only when a call goes unanswered after about 4 to 6 rings, when you decline it, when you're on another call, or when your phone is off or has no signal. Every call you answer is handled by you, exactly as it is today.

If a caller says it's urgent, SpareCall flags it and alerts you immediately so you can call them back. Callers with a life-threatening emergency are told to hang up and call 911. SpareCall is not an emergency service: it doesn't dispatch anyone or promise response times, and you decide how and when to respond.

You get 30 days free, and your 30-day trial starts when your line goes live (not when you sign up), so setup time doesn't eat into it. A card is required at signup, but nothing is charged during the trial. We email you a reminder about a week before it ends. If you don't cancel, billing starts automatically when the trial ends. Cancel anytime, with no contract and no setup fee.

Cancel anytime from Manage billing (Stripe emails you a secure sign-in link), or email hello@sparecall.com. Cancellation takes effect at the end of your current billing period. If you cancel during the 30-day free trial, you're never charged.

If you forgot to cancel, ask within 7 days of your first charge and we'll refund it in full. On a yearly plan, ask within 30 days of the yearly charge for a full refund; after that there's no refund, but your service continues to the end of the paid year. If SpareCall is down or misses calls because of a problem on our side, we credit you for that time, or refund you if it's serious; otherwise there are no partial-month refunds on monthly plans. To ask, email hello@sparecall.com; refunds go back to your original card through Stripe.

We hold your SpareCall number for 30 days after you cancel in case you come back, then release it. When you cancel, turn off call forwarding on your phone; we'll send you the code to do it.

No. You keep your phone and your business number. You just turn on missed-call forwarding with a short code from your carrier (or a setting on your business phone system), which takes about 2 minutes. We send you the exact code for your carrier.

After each missed call, SpareCall sends you a summary by text and/or email with the caller's name, number, issue and urgency. You can also see your call log and summaries in your dashboard.

SpareCall answers in your business's name and is upfront that it's an automated assistant taking a message for your team.

No. SpareCall never states, estimates or confirms prices, fees, or trip or diagnostic charges, even if your website lists them. Callers who ask hear that you'll go over pricing with them. It also never books a job or promises an arrival time. It takes the message so you can call back and decide.

Yes. SpareCall tells every caller up front that the call is recorded. Recordings are there so you can listen back from your own call details page, behind your sign-in, and they're deleted after 90 days (or sooner if you delete your account). If a caller says they don't want to be recorded, SpareCall stops recording and keeps helping.

Those are good options for some shops. Jobber's Receptionist is an add-on to a Jobber subscription, and some AI answering services offer a small free tier. SpareCall is built for one job: catching the calls you miss. You don't need new shop software and you keep your number. Your phone always rings first, and urgent callers are flagged with an alert, plus reminders if you don't reply. You get one flat monthly price with no per-call or overage charges, a 30-day free trial, and the AI never quotes prices or promises times. Check each provider's current plans before you decide.

Solo covers up to 50 AI-answered missed calls a month and Shop covers up to 170, at one business location. There's no per-call or per-minute charge and no overage fee, and nothing gets cut off: once you reach your limit, extra calls that month go to a simple voicemail that we text to you. We text you a heads-up as you get close (40 of 50 calls on Solo, 136 of 170 on Shop) and again when you reach your limit. On Solo, that's a good time to move up to Shop: you can switch plans yourself anytime from Manage billing, and it takes effect right away. On Shop, we'll reach out if you're regularly over. Calls from your family/VIP list and screened spam or robocalls don't count toward your limit.

The first 10 shops, across both plans, get a founding price: Solo for $59/month (or $590/year), or Shop for $99/month (or $990/year), locked in for as long as they stay subscribed. It's applied automatically at signup while spots remain. The founding rate applies after your 30-day free trial. We'd love a short, honest review after you've tried it, but the price never depends on leaving one.